Michael1942's Blog

After several months of trying various well known fast food outlets, I have unscientifically rated them according to the taste of the sandwich, the service and general attitude of the workers.
1. I did not enjoy Mac Donalds as the burger is grilled in grease and has the special sauce (content unknown) but their Mc Chicken sandwich is pretty good.
2. I tried the single burger at Hardee’s, this was not bad but poorly dressed, no lettuce , tomato, just pickle slices, mustard ( I do not get the ketchup and onion).
3.Wendy’s wasn’t too bad but the dressing appeared to be slipshod and as a presentation was lacking in look. The taste was OK.
4. Burger King has the best taste and presentation.
5. Finally DQ has a good taste but the sandwich was poorly dressed, just having pickle, mustard and ketchup.
The employees at most of these establishments seem to be more robotic and zombie like in their interactions with customers. They tend to mumble at you with a so what attitude.They give the impression of wanting to be somewhere else.

Several weeks ago a known consumer advocate spoke against the purchase of extended warranties.To ad to that information. I purchased a mini fridge and the extended warranty, as luck would have it the unit died at about the end of the year (7 days prior) the manufacturers warranty expired. My choice was to follow the instructions send a copy of the receipt, a 8″ piece of the AC cord and a check for 14.95 for shipping and have a replacement sent out to me. I elected to buy a replacement at Sears, with an extended warranty which gives me the opportunity to take the defective or non working unit back to Sears and receive an on the spot replacement. During this time the manufacturers warranty on the old non functioning unit expired and the extended portion kicked in. This allowed me to receive a gift card in the amount of the replacement with the tax included without having to send the non working unit or any parts of it in.The replacement unit at Wal-Mart (which is where I bought it originally) now costs 99.00 plustax and the replacement gift card is in the amount of $80.96 total (loss to me of almost $30.00). To reach the point )at last) when I went to Wal mart to redeem the gift card for cash or something, I was met with a customer service person who was not sure of what i needed and got her supervisor who after several minutes of conversation she stated I need to have the unit in order to geta replacement, I attempted to explain the warranty to her but her mind was closed and it became obvious to me that she did not know how the warranty worked. I requested a manager to be present and the customer service manager forwarded that request.The First customer service person then swiped the card and found that card was activated and had the full price amount (including tax) of $80.96. She reported that to the customer service manager who by the way had disappeared somewhere else. After learning that the card was active and the amount (which was all I needed to know), I left the store. This experience has taught me to never buy anything from Wal-mart along with an extended warranty. If an item has a manufacturer’s warranty of a year or better it is wiser not buy an extended warranty as is usually cheaper to buy another than to have a conflict with customer service people like the one I encountered at Wal-Mart.