Michael1942's Blog

All of the “fast food” establishments are in a race toward a meld of being the same. The specialty restaurants have abdicated those roles that made them what they are. You can now get chicken nuggets, sandwiches and salads at most of the known ff outfits. You can get burgers at all but 2 of the known brands but the difference is remarkable. The key to these differences in order of importance relative to your “dining” are the order taker, the sandwich maker and the manager. The attitude of the order taker and how much attention is paid to detail stars the cycle, the sandwich maker who receives the order (which is correct or incorrect as) forwarded by the order taker.Last is the manager who then has to apologize and get your order right. Of course at that time your dissatisfaction has overshadowed your hunger (especially if you went through the drive by (its like a shooting when the order is wrong). The ever escalating quest for market share has brought us to the current state of not so fast food, not so good food and deplorable service at the counter and drive bys. It was not too long ago that one could go into one of these stores and get exactly what you pay for and receive it correctly with a smile