Michael1942's Blog

After many visits to several fast food operations locally, I have concluded that fast food is not so fast.To begin with it is a off-putting exercise in just placing your order.Initially you are assailed with a recorded message to get you buy a supersize, specialty item or a full meal. When you tell them what you want it usually takes two (2) times to get your order across correctly (hopefully). Once you accomplished that feat, you go to the pay window and there your order is verified. You then move to the window where you receive your order after answering the question verifying your order. Overall this process appears simple except in the establishments where you can “have it your way”. Once embarking on the road to “having it your way”, chances are your order will be wrong at least 1/2 the time. Once have determined that your order is wrong , you have to go into the store and get it corrected. You will then receive a multitude of pardons for the mistake while your stomach growls. The conclusion I have reached is fast food is not and the chance of having it your way is sure to create chaos in the establishments routine and increasing the chance of an error in your order. Now to discuss the workers, I have noticed that many of the workers are incompetent and zombie like.All of then save a few suffer from the ability to clearly communicate with the customer. It is like dealing with someone who would rather be elsewhere, doing some thing different.