All of us have had to or complain about something. There is a way to complain. The first thing is do not complain when angry, second have your facts straight, third have an alternative solution. While none or any of these things may change the status quo but you can at least get your issue out there. (I blog). It is all too easy to assume (remember assume makes an ass out of you and me) that you have a better way or can do better. It is harder to bring a possibly viable solution to the subject. There are people in every company of any size whose sole job is to assess the company functions and create when needed better ways to do business. These folks do not always get it right but since they have a trusted position, they are more likely to be taken seriously than you so you have been diplomatic in your approach ( I haven’t always been). The basic premise sometimes is that you have a better idea and it isn’t necessarily or their idea is better yet isn’t always. What happens too often anymore with companies who modernize or streamline is they many times try to reinvent the wheel instead of figuring out how to reduce the rolling resistance.
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